Privacy policy

Last Updated: 20/08/2026

At Party & More, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website, create an account, or place an order.

1. Information We Collect

We may collect information you provide when you:

Create an account
Place an order
Contact our customer service
Request an exchange or assistance with an order
Subscribe to communications or promotions

This information may include:

Full name
Email address
Phone number
Delivery and billing address
Order and purchase information
Information you provide when contacting us

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Arrange delivery
Communicate with you about your orders
Provide customer support
Process exchange requests
Send order updates through email or WhatsApp
Improve our website, products, and services
Send promotional communications where applicable and permitted by law
Prevent fraud and protect the security of our website

3. Payment Information

Payments may be processed through third-party payment providers.

Party & More does not intentionally store complete payment card details on its own systems. Payment information may be handled directly by the applicable payment provider according to its privacy and security practices.

4. Sharing Your Information

We may share necessary information with trusted service providers when required to provide our services, including:

Delivery and shipping providers
Payment processing providers
Website and technology service providers
Customer service or business service providers

We only share information that is reasonably necessary to provide the relevant service or fulfill our business obligations.

We do not sell your personal information.

5. WhatsApp and Email Communication

We may use WhatsApp and email to communicate with you regarding orders, deliveries, exchanges, and customer service requests.

If you provide your contact information, you may also receive promotional communications where permitted by applicable law. You may request to stop receiving promotional communications at any time.

6. Cookies and Website Data

Our website may use cookies and similar technologies to:

Keep the website functioning properly
Remember preferences
Understand how visitors use the website
Improve website performance and user experience

You may be able to manage cookies through your browser settings. Disabling certain cookies may affect some website features.

7. Data Security

We use reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

8. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary to provide our services, process orders, maintain business records, comply with legal obligations, resolve disputes, and protect our legitimate business interests.

9. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.

To make a privacy-related request, please contact us using the details below.

10. Third-Party Websites

Our website may contain links to third-party websites or services. Party & More is not responsible for the privacy practices or content of third-party websites.

We recommend reviewing their privacy policies before providing personal information.

11. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18 without appropriate consent.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Phone: 0096176978466
WhatsApp: 0096176978466
Email: info@partyandmorelb.com
Emergency Landline: 009611314217